Confido Health
Claimed
Confido Health
Confido Health provides AI-driven automation tools for healthcare operations, aimed at reducing staff workload and enhancing patient engagement. Their virtual agents—Sara, Ryan, and Lilly—are used to automate tasks such as appointment scheduling, payment collections, pre/post-operative engagement, closing care gaps, and managing care transitions.
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA, SOC 2 Type 2
Confido Health provides AI-driven automation tools for healthcare operations, aimed at reducing staff workload and enhancing patient engagement. Their virtual agents—Sara, Ryan, and Lilly—are used to automate tasks such as appointment scheduling, payment collections, pre/post-operative engagement, closing care gaps, and managing care transitions. The platform operates 24/7, handles both inbound and outbound patient communication across voice and text, and integrates with common EHR and IVR systems like eClinicalWorks, Athenahealth, and ModMed.
Customers Served
Categories
Company Info
HQ Location
New York, New York
Founded
2022
Headcount
11-50
Total Funding
$3M
Latest Round
Seed
Latest Round
Not available
Company Socials
Pricing
Starting at Custom based on volume
Custom based on volume
Vendor’s Notes
Use Cases
Patient Scheduling, Patient Engagement, Payment Collections, Caregaps Closure
Core Differentiators
Confido is the most comprehensive voice AI platform for healthcare focused on patients, automating phone calls from front office to back office. Our deep integrations with various system of records to deliver extremely accurate resolutions almost becoming like a patient conceirge is how we differentiate against other players in this space.
Demos
Customers
6
Verified customers
1.3
Median usage (years)
Type
0
1
2
3
4
5
Hospitals / Health System (5)
Specialty
0
1
2
Dentistry (2)
Nephrology (1)
Neurology (1)
Integrations
See all (5)Assort Health
Claimed
Assort Health
Company Info
Founded: 2023
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Hospital / Health System, Ambulatory Practice
Product Overview
Assort Health develops AI-powered solutions tailored for healthcare call centers to manage patient interactions. Their generative AI agents handle tasks such as appointment scheduling, cancellations, confirmations, and triaging calls to appropriate departments. The platform integrates with over 84 electronic health record (EHR) systems, including Epic and Cerner, to facilitate real-time data access and updates.
Other Categories
Hello Patient
Hello Patient
Company Info
Founded: 2024
Headcount: 11-50
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2
Hello Patient offers an AI-driven assistant named Mia that automates patient communication through timely calls and texts, aiming to reduce administrative burdens for healthcare providers. Mia integrates with electronic health records (EHR), customer relationship management (CRM), and practice management systems (PMS) to ensure consistent and efficient patient interactions.
Other Categories
Hyro
Claimed
Hyro
Company Info
Founded: 2018
Headcount: 51-200
Customers
Customers Served: Hospital / Health System, Ambulatory Practice, Health Plan, Retail Healthcare
Product Overview
Security and Compliance Certifications: GDPR, HIPAA, SOC 2 Type 2, CCPA
Hyro is an AI contact center and AI chatbot focused on automating administrative functions like scheduling, IT help desk, and physician search, prescription refills, and answering FAQS. They also provide conversational analytics solutions to extract insights from patient interactions, such as which specialities and clinicians are receiving the most calls, or which customer intents are common but unrecognized.