Confido Health provides AI-driven automation tools for healthcare operations, aimed at reducing staff workload and enhancing patient engagement. Their virtual agents—Sara, Ryan, and Lilly—are used to automate tasks such as appointment scheduling, payment collections, pre/post-operative engagement, closing care gaps, and managing care transitions. The platform operates 24/7, handles both inbound and outbound patient communication across voice and text, and integrates with common EHR and IVR systems like eClinicalWorks, Athenahealth, and ModMed.

Confido Health provides AI-driven automation tools for healthcare operations, aimed at reducing staff workload and enhancing patient engagement. Their virtual agents—Sara, Ryan, and Lilly—are used to automate tasks such as appointment scheduling, payment collections, pre/post-operative engagement, closing care gaps, and managing care transitions.

HITRUST CSF

HIPAA

SOC 2 Type 2

11-50

Ambulatory Practice

Hospital / Health System

Confido Health

Hospitals / Health System

Provider / Payer

Dentistry

Nephrology

Neurology

Confido Health

Customers