Transform9 Logo
Transform9
Claimed

Transform9 AI Voice Agents

Transform9 provides AI-powered virtual voice agents for physician practices, enabling 24/7 appointment scheduling and patient communication without requiring new technology adoption by patients. Their voice bot uses the same conversational engine as Amazon Alexa and integrates directly with a practice’s existing phone system, website, and practice management software

Overview
Customers
Integrations

Product Overview

Security and Compliance Certifications: HIPAA, SOC 2 Type 2
Transform9 provides AI-powered virtual voice agents for physician practices, enabling 24/7 appointment scheduling and patient communication without requiring new technology adoption by patients. Their voice bot uses the same conversational engine as Amazon Alexa and integrates directly with a practice’s existing phone system, website, and practice management software. It manages appointment confirmations, cancellations, and rescheduling, and can be tailored to each provider’s scheduling rules.

Customers Served

Hospital / Health System
Ambulatory Practice
Digital Health Provider
Government

Categories

Company Info

HQ Location
Birmingham, Alabama
Founded
2019
Headcount
11-50
Total Funding
Not available
Latest Round
Not available
Latest Round
Not available

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Vendor’s Notes

Use Cases

"We have been using Transform9 for almost 5 years, and we couldn't be more satisfied with the results. Developing our AI agent with Transform9 was a rewarding experience. Their customer service is exceptional, and the quality of their product is unmatched. Transform9 consistently stays ahead of the technology curve, continually investing in product and service development. The cost is equivalent to 1 FTE, but it delivers the work of 4 FTEs, making the decision to use Transform9 a no-brainer." -Tammy Jackson, Chief Administrative Officer, The Orthopaedic Center

Core Differentiators

Transform9 is a healthcare technology company specializing in AI-powered voice agents purpose-built for medical practices. Unlike generic solutions, our models are trained and fine-tuned on real-world clinical workflows, patient intents, and the nuances of provider operations. Our AI Voice Agents deliver high-quality, human-like interactions at scale, understanding patients even when they don’t use the “right” words. Capable of handling thousands of calls simultaneously, our system eliminates hold times, prevents staff burnout, and fills physician schedules 24/7. Our mission is to transform access to healthcare by reducing administrative burdens, enhancing the patient experience, and increasing operational efficiency. With deep expertise in specialty workflows and scheduling rules, we provide AI solutions that deliver exceptional conversations—allowing practices to focus on what matters most: patient care.

Demos

Customers

13
Verified customers
1.5
Median usage (years)
Specialty
50%
50%
0
1
Orthopedics (1)
Urology (1)

Integrations

See all (9)
Schedules or modifies appointments, creates new patients, sends patient cases, etc.
Schedules or modifies appointments, creates new patients, sends tasks, etc.
Schedules or modifies appointments, creates new patients, sends tasks, etc.
Schedules or modifies appointments, creates new patients, sends tasks, etc.

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