Syllable AI
Claimed
Syllable Agentic Platform
Syllable is an agentic platform for building and deploying AI agents tailored for enterprise call centers. The system includes an Agent Builder with a prompt editor supporting major LLMs, pre-built templates, and multilingual capabilities across nine languages. Syllable’s agents can handle calls over SIP, PSTN, or WebRTC, with all interactions recorded and transcribed.
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2
Syllable is an agentic platform for building and deploying AI agents tailored for enterprise call centers. The system includes an Agent Builder with a prompt editor supporting major LLMs, pre-built templates, and multilingual capabilities across nine languages. Syllable’s agents can handle calls over SIP, PSTN, or WebRTC, with all interactions recorded and transcribed. The platform includes deployment management tools, real-time monitoring for performance and errors, auto-scaling infrastructure, and integrated analytics to optimize agent behavior, along with features for validating safety, summarizing conversations, and ensuring policy compliance.
Customers Served
Categories
Company Info
HQ Location
Mountain View, California
Founded
2017
Headcount
11-50
Total Funding
$80.0M
Latest Round
Series C
Latest Round
07/02/2022
Company Socials
Pricing
Starting at $0 / usage based pricing
Scale tier at $0.04c per voice minute, Enterprise tier at $0.06c per voice minute
Vendor’s Notes
Use Cases
Healthcare Call Center, Medical Practice Frontdesk
Core Differentiators
Syllable is an Agentic Platform to build, deploy and optimize AI Agents across voice, text and backoffice IT systems. Syllable provides integrations to all major IT systems used in enterprise and healthcare.
Demos
Assort Health
Claimed
Assort Health
Company Info
Founded: 2023
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Hospital / Health System, Ambulatory Practice
Product Overview
Assort Health develops AI-powered solutions tailored for healthcare call centers to manage patient interactions. Their generative AI agents handle tasks such as appointment scheduling, cancellations, confirmations, and triaging calls to appropriate departments. The platform integrates with over 84 electronic health record (EHR) systems, including Epic and Cerner, to facilitate real-time data access and updates.
Other Categories
Bland AI
Claimed
Bland AI
Company Info
Founded: 2023
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences, Health Plan
Product Overview
Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.
Vapi
Vapi
Company Info
Founded: 2020
Headcount: 1-10
Customers
Customers Served: Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA
Vapi is a platform for building and deploying AI phone agents for applications like booking appointments, delivering test results, and performing prior authorizations. It can integrate with EHR systems and internal APIs to retrieve data and perform actions during the call. It supports both inbound and outbound calls, and has a 500ms latency response time.