ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.

Assort Health develops AI-powered solutions tailored for healthcare call centers to manage patient interactions. Their generative AI agents handle tasks such as appointment scheduling, cancellations, confirmations, and triaging calls to appropriate departments. The platform integrates with over 84 electronic health record (EHR) systems, including Epic and Cerner, to facilitate real-time data access and updates.

healow Genie is an AI-powered contact center solution developed by eClinicalWorks to assist healthcare practices in managing patient communication. It offers automated features like appointment scheduling, billing inquiries, medication refills, and referral requests through voice, chat, and text. The platform includes an after-hours service that routes calls to on-call providers and uses predictive analytics to estimate appointment no-shows and trigger outreach. Additional tools include a rules-based intelligent assistant for escalation to human agents and Conversational Smart Campaigns for proactive patient engagement.