Laguna Health
Claimed
Laguna Health
Laguna Health offers Conversational AI care management solutions that improve care manager efficiency and performance. Laguna solutions include a browser extension and integrated platform that provide live transcriptions and structured summaries, conversation tips, suggested insights and pathways, as well as training and quality reviews.
Product Overview
Security and Compliance Certifications: HIPAA
Laguna Health offers Conversational AI care management solutions that improve care manager efficiency and performance. Laguna solutions include a browser extension and integrated platform that provide live transcriptions and structured summaries, conversation tips, suggested insights and pathways, as well as training and quality reviews. It supports out-of-the-box integrations with cloud based CRMs/EHRs and call center software like Salesforce and Pega.
Customers Served
Categories
Company Info
HQ Location
Tel Aviv-Yafo, Israel
Founded
2020
Headcount
11-50
Total Funding
$21.6M
Latest Round
Series A
Latest Round
05/16/2023
Company Socials
Vendor’s Notes
Use Cases
Customers use Laguna's AI to capture 100% of context, allowing care teams to focus only on members during calls and streamline pre/post-call operations.
Core Differentiators
Laguna's conversational AI makes care managers more efficient & effective at handling large caseloads while responding to member needs with consistency.
Demos
Customers
7
Verified customers
1.6
Median usage (years)
Type
0
1
2
3
Commercial Health Plan (3)
Hospitals / Health System (3)
Long-term Care Facility (1)
Provider Headcount
0
1
2
5001+ (2)
Showcased Customers
See all (6)The RCM and operations outsourcing organization selected the AI contact center agent assistant.
Laguna's AI used to cut call prep & post-call tasks, boost problem capture, and enhance team insights.
Laguna's AI browser plug-in used to train care teams, boost member engagement and increase efficiency.
Integrations
See all (2)Read and write functionality to CRM
Read and write functionality to CRM
ActiumHealth
Claimed
ActiumHealth
Company Info
Founded: 2014
Headcount: 51-200
Customers
Verified Customers: 16
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA, SOC 2 Type 2
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
Balto
Claimed
Balto
Company Info
Founded: 2017
Headcount: 51-200
Customers
Verified Customers: 4
Customers Served: Health Plan, Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2, PCI DSS
Balto is a real-time guidance platform for contact center agents that uses AI to analyze audio and generate prompts and notifications.
Other Categories
CallMiner
Claimed
CallMiner
Company Info
Founded: 2002
Headcount: 201-500
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Employers, Government
Product Overview
Security and Compliance Certifications: HITRUST CSF, ISO 27001, SOC 2 Type 2, PCI DSS
CallMiner is a conversation intelligence platform that AI and machine learning to analyze omnichannel customer interactions, interpret customer sentiment, and generate trend insights.
Other Categories