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Product Overview
Security and Compliance Certifications: HIPAA
Inbox Health is a patient billing platform designed to automate and personalize the billing process for medical practices. It offers features like AI-optimized billing cycles and customizable messaging via email, text, paper mail, and voice calls. Additionally, it supports real-time patient interactions through HIPAA-compliant chat, email, and SMS, and provides various payment options like credit card, digital wallet, ACH, phone, and check.
Customers Served
Categories
Company Info
HQ Location
New Haven, Connecticut
Founded
2014
Headcount
51-200
Total Funding
$43M
Latest Round
Series B
Latest Round
05/04/2023
Company Socials
Demos
Confido Health
Claimed
Confido Health
Company Info
Founded: 2022
Headcount: 11-50
Customers
Verified Customers: 6
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA, SOC 2 Type 2
Confido Health provides AI-driven automation tools for healthcare operations, aimed at reducing staff workload and enhancing patient engagement. Their virtual agents—Sara, Ryan, and Lilly—are used to automate tasks such as appointment scheduling, payment collections, pre/post-operative engagement, closing care gaps, and managing care transitions. The platform operates 24/7, handles both inbound and outbound patient communication across voice and text, and integrates with common EHR and IVR systems like eClinicalWorks, Athenahealth, and ModMed.
Luma
Claimed
Luma
Company Info
Founded: 2015
Headcount: 51-200
Customers
Verified Customers: 20
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences
Product Overview
Security and Compliance Certifications: ISO 27001, SOC 2 Type 2, HITRUST R2
Luma Health provides an AI-powered solution that integrates with EHRs to enhance patient access, communication, and readiness. Its capabilities include scheduling optimization, referral management, appointment reminders with real-time EHR integration, broadcast messaging, population health outreach, patient intake, balance notifications, copayments, consents, and health screeners. The platform's deep integration with EHRs enables automated, bi-directional workflows that reduce manual tasks for staff and follow the life-cycle of a patient throughout their journey.
Relatient
Claimed
Relatient
Company Info
Founded: 2012
Headcount: 201-500
Customers
Verified Customers: 5
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA, SOC 2 Type 2
Relatient offers patient engagement and communication tools for scheduling, intake, and billing for healthcare providers. It integrates with electronic health records to automate appointment reminders, two-way texting and calls, digital intake forms, and patient surveys. The platform supports staff workflows by reducing manual outreach and helping manage patient no-shows and rescheduling more efficiently. Reliatient's tools are used by hospitals, health systems, and physician groups to improve patient communication and streamline administrative processes around visits.