Confido Health provides AI-driven automation tools for healthcare operations, aimed at reducing staff workload and enhancing patient engagement. Their virtual agents—Sara, Ryan, and Lilly—are used to automate tasks such as appointment scheduling, payment collections, pre/post-operative engagement, closing care gaps, and managing care transitions. The platform operates 24/7, handles both inbound and outbound patient communication across voice and text, and integrates with common EHR and IVR systems like eClinicalWorks, Athenahealth, and ModMed.

Aidin provides a cloud-based referral management platform designed to enhance care transitions and discharge planning for hospitals and healthcare systems. The platform consolidates requests, documents, and workflows into a unified communication hub, aiming to reduce patient length of stay and readmission rates. Features include real-time assignment alerts, patient checklists, and a referral marketplace that allows providers to bid on referral opportunities, facilitating the selection of appropriate post-acute care for patients.

AviTracks-TC is a configurable transition of care management software designed to automate patient care transitions and support CMS compliance for Transitional Care Management (TCM) services. It enables healthcare organizations to manage patient enrollment, create electronic care plans, assign team tasks, configure workflows, monitor patient risks, and document time for Medicare billing codes (99495 and 99496). Key features include customizable patient programs, risk profiling, automated workflow tracking, team-based collaboration, and detailed reporting on productivity and billing compliance