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Zo
Zo is an AI-powered phone assistant that answers and handles patient calls for healthcare practices, with the goal of reducing staff workload and improving patient access. It answers calls instantly—even during peak times—and uses smart routing to direct patients without relying on menu trees or hold queues.
Product Overview
Security and Compliance Certifications: HIPAA
Zo is an AI-powered phone assistant that answers and handles patient calls for healthcare practices, with the goal of reducing staff workload and improving patient access. It answers calls instantly—even during peak times—and uses smart routing to direct patients without relying on menu trees or hold queues. Zo integrates with existing scheduling systems and EHRs to book appointments directly, following provider-specific rules, and can also collect insurance information from callers.
Customers Served
Categories
Company Info
HQ Location
New York, NY
Founded
2007
Headcount
501-1000
Total Funding
$375.9M
Latest Round
Private Equity
Latest Round
02/11/2021
Company Socials
ActiumHealth
Claimed
ActiumHealth
Company Info
Founded: 2014
Headcount: 51-200
Customers
Verified Customers: 16
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA, SOC 2 Type 2
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
Assort Health
Claimed
Assort Health
Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 1
Customers Served: Digital Health Provider, Hospital / Health System, Ambulatory Practice
Product Overview
Assort Health develops AI-powered solutions tailored for healthcare call centers to manage patient interactions. Their generative AI agents handle tasks such as appointment scheduling, cancellations, confirmations, and triaging calls to appropriate departments. The platform integrates with over 84 electronic health record (EHR) systems, including Epic and Cerner, to facilitate real-time data access and updates.
Other Categories
Bland AI
Claimed
Bland AI
Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences, Health Plan
Product Overview
Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.