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XSELL Technologies
XSELL Technologies
XSELL Technologies offers AI-powered solutions to enhance customer service interactions by providing real-time coaching for contact center agents. Its eXpert Language Model (XLM) analyzes top-performing agent behaviors and scales them across all interactions, ensuring that agents use effective strategies during calls.
Product Overview
XSELL Technologies offers AI-powered solutions to enhance customer service interactions by providing real-time coaching for contact center agents. Its eXpert Language Model (XLM) analyzes top-performing agent behaviors and scales them across all interactions, ensuring that agents use effective strategies during calls.
Customers Served
Categories
Company Info
HQ Location
Chicago, Illinois
Founded
2014
Headcount
51-200
Total Funding
$25.3M
Latest Round
Not available
Latest Round
07/27/2020
Company Socials
Demos
ActiumHealth
Claimed
ActiumHealth
Company Info
Founded: 2014
Headcount: 51-200
Customers
Verified Customers: 16
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA, SOC 2 Type 2
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
Balto
Claimed
Balto
Company Info
Founded: 2017
Headcount: 51-200
Customers
Verified Customers: 4
Customers Served: Health Plan, Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2, PCI DSS
Balto is a real-time guidance platform for contact center agents that uses AI to analyze audio and generate prompts and notifications.
Other Categories
CallMiner
Claimed
CallMiner
Company Info
Founded: 2002
Headcount: 201-500
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Employers, Government
Product Overview
Security and Compliance Certifications: HITRUST CSF, ISO 27001, SOC 2 Type 2, PCI DSS
CallMiner is a conversation intelligence platform that AI and machine learning to analyze omnichannel customer interactions, interpret customer sentiment, and generate trend insights.
Other Categories