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Claimed
MDAware: Inbox Management
MDAware is an AI-powered communication tool designed to enhance efficiency in healthcare settings by automating the triage and routing of patient messages. The platform categorizes incoming communications and directs them to the appropriate healthcare providers, reducing unnecessary manual handling and improving response times.
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2
MDAware is an AI-powered communication tool designed to enhance efficiency in healthcare settings by automating the triage and routing of patient messages. The platform categorizes incoming communications and directs them to the appropriate healthcare providers, reducing unnecessary manual handling and improving response times. Key features include inbasket triage, sentiment analysis to assess patient satisfaction, COVID-19 result flagging for timely interventions, and the detection of behavioral health signals for proactive care.
Customers Served
Categories
Company Info
HQ Location
Atlanta, Georgia
Founded
2022
Headcount
11-50
Total Funding
$2.2M
Latest Round
Seed
Latest Round
05/01/2024
Company Socials
Vendor’s Notes
Use Cases
MDAware: Inbox Management automates workflows such as inbasket triage and routing, sentiment analysis, behavioral health detection and disease identification. It reduces staff burnout, improves patient engagement, and speeds up care delivery by routing messages to the right person.
Core Differentiators
MDAware: Inbox Management uses physician-built AI to streamline patient communications by instantly triaging and routing messages. Its fast deployment and adaptive intelligence enhances care coordination, clinician engagement, and patient experiences without the need for any clinician training.
Demos
Customers
4
Verified customers
1.3
Median usage (years)
Type
0
1
2
Hospitals / Health System (2)
Provider Headcount
0
1
5001+ (1)
Showcased Customers
See all (2)BARDA DRIVe (HHS) is using MDAware: Inbox Management to identify and respond to emerging diseases.
Emory Healthcare is using MDAware: Inbox Management to streamline inbound patient portal messages.
Integrations
See all (5)Integration to access patient portal messages and route inbound communications to the most relevant inbox
Integration to access patient records
Integration to access patient portal messages and route inbound communications to the most relevant inbox
Integration to access patient records
314e Corporation
Claimed
314e Dexit
Company Info
Founded: 2004
Headcount: 201-500
Customers
Verified Customers: 1
Customers Served: Ambulatory Practice, Hospital / Health System, Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2
Dexit AI is an intelligent document processing (IDP) platform tailored for healthcare organizations to automate and manage document workflows. It supports omnichannel document intake—including fax, email, scans, and API uploads—and uses AI models to identify patient data and classify document types. Dexit features a built-in virtual fax server, rule-based routing, and drag-and-drop workflow customization, allowing users to automate processes such as referrals, prior authorizations, and release of information.
Contrast
Claimed
Contrast
Company Info
Founded: 2021
Headcount: 1-10
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2
Contrast's AI Platform offers a suite of tools designed to enhance clinical workflows. AI Scribe focuses on real-time, AI-driven documentation, reducing the time clinicians spend on charting. AI Workflows automates and streamlines clinical processes, optimizing patient management and care coordination. AI Inbox organizes and prioritizes clinical tasks, helping providers manage communications and follow-ups effectively. AI Calculate automates the calculation of critical health metrics, such as dosing, body surface area, and other clinical parameters, directly within clinical workflows.
Elaborate
Claimed
Elaborate
Company Info
Founded: 2021
Headcount: 11-50
Customers
Verified Customers: 10
Customers Served: Hospital / Health System, Ambulatory Practice, Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2
Elaborate is a clinical intelligence platform designed to reduce physician burnout by automating and managing in-basket tasks within EHRs by processing patient health data to automate workflows related to results, referrals, and visit preparation. This tool is aimed at large health systems, academic medical centers, and multi-specialty groups to enhance compliance, decrease the administrative burden on clinicians, and improve patient communication.