Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.

Luma Health provides an AI-powered solution that integrates with EHRs to enhance patient access, communication, and readiness. Its capabilities include scheduling optimization, referral management, appointment reminders with real-time EHR integration, broadcast messaging, population health outreach, patient intake, balance notifications, copayments, consents, and health screeners. The platform's deep integration with EHRs enables automated, bi-directional workflows that reduce manual tasks for staff and follow the life-cycle of a patient throughout their journey.

Tennr is an automation platform designed for healthcare operations, using its proprietary RaeLM™ machine learning model to process medical documents and optimize administrative workflows. The platform automates tasks such as processing referrals, patient intake, eligibility checks, and prior authorizations by classifying and extracting data from incoming documents like faxes. Tennr integrates with existing EHR systems, minimizing manual data entry and reducing errors, while maintaining human oversight for approvals when needed.