PAT Workflow Support

•Prioritize, prepare for, conduct, and follow-up from PAT phone calls

•Call scheduling support

•Outside providers contacted

•EHR note-taking

Continuous Risk Determination

•AI and machine learning technologies flag patient-specific risk factors

•Analyzes EHR data, chart reviews, and patient conversations

•Inform patient prioritization

AI Patient Concierge Services

•Contact patients via voice, text, and email

•Gather intakes

•Coordinate appointments

•Answer questions and track follow-up items

Intelligent Document Management

•Records requests processed

•Incoming documents read

•Automated processing of faxed, scanned, and emailed patient records

Patient Optimization

•Ensure patients are optimized pre-op

•Easily identify and coordinate wraparound care opportunities

•Connect patients to additional healthcare programs