Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.

Clarion provides AI-powered clinical assistants designed to support healthcare practices by automating tasks between patient visits. Its capabilities include continuous patient engagement, multilingual support, and empathetic interactions. For clinical operations, Clarion automates patient registration, intake, referral management, social determinants of health screening, verification of benefits, pharmacy communications, and appointment reminders.

Infinitus provides an AI-driven platform designed to automate complex healthcare communications, particularly those traditionally conducted via manual phone calls. Their solutions include AI agents and copilots that handle tasks such as benefit verification, prior authorization, and prescription follow-ups by interacting directly with payors and pharmacy benefit managers (PBMs). This automation aims to reduce administrative burdens, enhance data accuracy, and expedite patient access to care.