Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.

Infinitus provides an AI-driven platform designed to automate complex healthcare communications, particularly those traditionally conducted via manual phone calls. Their solutions include AI agents and copilots that handle tasks such as benefit verification, prior authorization, and prescription follow-ups by interacting directly with payors and pharmacy benefit managers (PBMs). This automation aims to reduce administrative burdens, enhance data accuracy, and expedite patient access to care.

Nanonets Health is an AI-powered automation platform designed to optimize healthcare administrative processes, focusing on patient access and operational efficiency. It enables organizations to extract data from various document sources, integrate with platforms like Gmail and Salesforce, and automate claims processing to reduce errors. The platform includes AI agents for patient intake, eligibility verification, prior authorization automation, and scheduling, offering customizable solutions for patient access workflows. Additionally, AI scheduling assistants help manage appointments and streamline coordination across healthcare systems.