Luma Health provides an AI-powered solution that integrates with EHRs to enhance patient access, communication, and readiness. Its capabilities include scheduling optimization, referral management, appointment reminders with real-time EHR integration, broadcast messaging, population health outreach, patient intake, balance notifications, copayments, consents, and health screeners. The platform's deep integration with EHRs enables automated, bi-directional workflows that reduce manual tasks for staff and follow the life-cycle of a patient throughout their journey.

Brado’s Consumer Experience Practice (CEP) for Healthcare offers data-driven marketing and customer engagement solutions for healthcare organizations. It focuses on helping providers, payers, and life sciences companies enhance patient experiences through customer insights, brand strategy, and omnichannel marketing. Brado’s services combine qualitative and quantitative research with advanced analytics to design personalized communication strategies aimed at improving patient engagement and healthcare outcomes.

Braze offers a HIPAA-compliant marketing automation platform with data-driven personalization and multi-channel communication. It enables healthcare organizations to engage patients across channels like email, SMS, and apps, using AI for tailored messaging and journey orchestration.