Freshdesk is an unclaimed profile.
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Product Overview
Security and Compliance Certifications: ISO 27001, SOC 2 Type 2
Freshdesk is a customer support and engagement platform with features like multi-channel communication, ticketing, automation, and analytics. While it is possible to make the product HIPAA-compliant, it requires some configuration.
Customers Served
Categories
Company Info
HQ Location
San Mateo, California
Founded
2010
Headcount
5001-10000
Total Funding
$484M
Latest Round
Secondary market
Latest Round
02/01/2020
Company Socials
Demos
Customers
1
Verified customers
Type
0
1
Virtual-First Provider (1)
Specialty
0
1
Behavioral Health (1)
HubSpot
HubSpot
Company Info
Founded: 2006
Headcount: 1001-5000
Customers
Customers Served: Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA
HubSpot offers healthcare organizations tools for marketing, sales, and customer service, including blog building, email marketing, social media management, and CRM features, and now provides HIPAA compliance for patient data management.
Kustomer
Kustomer
Company Info
Headcount: 51-200
Customers
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: GDPR, ISO 27001, HIPAA, SOC 2 Type 2
Kustomer is a HIPAA-compliant CRM Platform for integrating service tickets, customer interactions, and patient data. It supports multiple communication channels and incorporates AI into its workflows. Note: It was at one point no longer HIPAA compliant, but has since re-certified.
Other Categories
314e Corporation
Claimed
314e Dexit
Company Info
Founded: 2004
Headcount: 201-500
Customers
Verified Customers: 1
Customers Served: Ambulatory Practice, Hospital / Health System, Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2
Dexit AI is an intelligent document processing (IDP) platform tailored for healthcare organizations to automate and manage document workflows. It supports omnichannel document intake—including fax, email, scans, and API uploads—and uses AI models to identify patient data and classify document types. Dexit features a built-in virtual fax server, rule-based routing, and drag-and-drop workflow customization, allowing users to automate processes such as referrals, prior authorizations, and release of information.