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Freshworks

Freshdesk

Freshdesk is a customer support and engagement platform with features like multi-channel communication, ticketing, automation, and analytics.

Overview
Customers

Product Overview

Security and Compliance Certifications: ISO 27001, SOC 2 Type 2
Freshdesk is a customer support and engagement platform with features like multi-channel communication, ticketing, automation, and analytics. While it is possible to make the product HIPAA-compliant, it requires some configuration.

Customers Served

Digital Health Provider
Ambulatory Practice

Categories

Company Info

HQ Location
San Mateo, California
Founded
2010
Headcount
5001-10000
Total Funding
$484M
Latest Round
Secondary market
Latest Round
02/01/2020

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Demos

Customers

1
Verified customers
Type
100%
0
1
Virtual-First Provider (1)
Specialty
100%
0
1
Behavioral Health (1)

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