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First Outcomes
First Outcomes
First Outcomes offers AI-driven solutions for healthcare practices, focusing on front desk, call center, and mid-office automation. Their AI patient service representatives manage tasks such as appointment scheduling, prescription refills, patient payments, and post-procedure follow-ups.
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 1
First Outcomes offers AI-driven solutions for healthcare practices, focusing on front desk, call center, and mid-office automation. Their AI patient service representatives manage tasks such as appointment scheduling, prescription refills, patient payments, and post-procedure follow-ups. The system supports English and Spanish, operates 24/7, and integrates with EHR systems.
Customers Served
Categories
Company Info
HQ Location
New York, NY
Founded
Not available
Headcount
11-50
Total Funding
Not available
Latest Round
Not available
Latest Round
Not available
Company Socials
Demos
Balto
Claimed
Balto
Company Info
Founded: 2017
Headcount: 51-200
Customers
Verified Customers: 4
Customers Served: Health Plan, Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2, PCI DSS
Balto is a real-time guidance platform for contact center agents that uses AI to analyze audio and generate prompts and notifications.
Other Categories
Switchboard MD
Claimed
MDAware: Contact Center
Company Info
Founded: 2022
Headcount: 11-50
Customers
Verified Customers: 2
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2
Switchboard MD Call Center is a healthcare-focused call center solution that integrates advanced AI-driven features like live transcription, call summarization, sentiment analysis, and real-time message routing to streamline both clinical and non-clinical communications. This allows call center agents to focus more on patient interactions while reducing manual tasks.
Other Categories
Abstrakt
Abstrakt
Company Info
Founded: 2020
Headcount: 1-10
Customers
Verified Customers: 2
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: GDPR, SOC 2 Type 1
Abstrakt is AI call guidance software that provides real-time agent guidance to improve compliance and automate QA.
Other Categories