Customer Data Platforms
Customer Data Platforms (CDPs) gather and integrate comprehensive user and patient data from various sources, including direct marketing interactions and healthcare information. These platforms are designed to create a unified patient profile, enabling personalized communication and improved patient engagement strategies. By leveraging this integrated data, healthcare organizations can optimize marketing efforts, operational processes, and ultimately enhance the overall patient experience.
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Amplitude
Amplitude
Company Info
Founded: 2012
Headcount: 501-1000
Customers
Verified Customers: 1
Customers Served: Digital Health Provider
Product Overview
Security and Compliance Certifications: ISO 27001, HIPAA, SOC 2 Type 2
Amplitude is a HIPAA-compliant CDP and user analytics platform.
Freshpaint
Freshpaint
Company Info
Founded: 2019
Headcount: 11-50
Customers
Verified Customers: 8
Customers Served: Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA
Freshpaint is a customer data platform (CDP) tailored for healthcare, ensuring HIPAA compliance through secure data collection and management tools. It offers features like ID Masking, enforced allowlists, and server-side connections, while integrating with popular analytics and advertising tools
Hightouch
Hightouch
Company Info
Founded: 2020
Headcount: 51-200
Customers
Verified Customers: 4
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: GDPR, HIPAA, SOC 2 Type 1
Hightouch is a HIPAA-compliant CDP that syncs customer data from warehouses to other tools, and provides no-code solutions for audience targeting, data enrichment, and A/B testing.
Klaviyo
Klaviyo
Company Info
Founded: 2012
Headcount: 1001-5000
Customers
Verified Customers: 2
Product Overview
Security and Compliance Certifications: ISO 27001, SOC 2 Type 2
Klaviyo is a non-HIPAA compliant CDP and marketing automation platform offering email and SMS marketing tools, along with segmentation, A/B testing, and analytics.
MediOffice
MediOffice
Company Info
Founded: 2021
Headcount: 1-10
Customers
Customers Served: Hospital / Health System, Ambulatory Practice, Digital Health Provider
Product Overview
MediOffice is a UK-based practice management software designed for private healthcare providers, including clinics, specialists, and consultants. The platform includes features such as online appointment booking, patient records management, invoicing, and integrated telemedicine. It supports customizable forms, automated reminders, and patient communication tools, aiming to centralize administrative and clinical workflows.
mParticle
mParticle
Company Info
Founded: 2013
Headcount: 201-500
Customers
Customers Served: Digital Health Provider
Product Overview
Security and Compliance Certifications: GDPR, ISO 27001, SOC 2 Type 2
mParticle is a CDP for integrating and managing customer data across platforms. While it offers SOC 2 certification, it is not HIPAA-compliant.
Ours Privacy
Ours Privacy
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Ours Privacy provides a privacy-first performance marketing solution for healthcare organizations, ensuring compliance with HIPAA and other regulations. The platform replaces non-compliant ad trackers with HIPAA-compliant alternatives, stripping PHI before sending data to platforms like Meta and Google. It allows users to optimize ad performance while safeguarding patient data by offering event tracking and audience creation features, alongside a signed Business Associate Agreement (BAA) for regulatory compliance.
Rudderstack
Rudderstack
Company Info
Founded: 2019
Headcount: 51-200
Customers
Verified Customers: 5
Customers Served: Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA, SOC 2 Type 2
Rudderstack is a HIPAA-compliant customer data platform that streamlines healthcare data integration with a warehouse-first architecture, enabling data collection, transformation, and secure management.
Twilio
Segment
Company Info
Founded: 2008
Headcount: 5001-10000
Customers
Verified Customers: 8
Customers Served: Digital Health Provider
Product Overview
Segment is a HIPAA-eligible customer data platform that enables healthcare organizations to better unify, manage, and utilize patient data.
Snowplow
Snowplow
Company Info
Founded: 2012
Headcount: 51-200
Customers
Customers Served: Digital Health Provider, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: GDPR, HIPAA
Snowplow is a CDP that can either be fully-managed or can run on the customer’s private VPC for HIPAA-compliance. It offers features like real-time data collection, data modeling, and built-in analytics tools.
Tealium
Tealium
Company Info
Founded: 2011
Headcount: 501-1000
Customers
Verified Customers: 9
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences, Health Plan
Product Overview
Security and Compliance Certifications: HIPAA
Tealium is a HIPAA-compliant CDP that integrates various data sources to create personalized patient experiences and streamline healthcare operations.
TheraDriver
TheraDriver
Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 8
Customers Served: Hospital / Health System, Ambulatory Practice, Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA
TheraDriver is a mental health-focused software platform that provides tools for behavioral health organizations to manage clinical and administrative tasks. Its core capabilities include appointment scheduling, telehealth integration, electronic health records (EHR), treatment planning, progress note documentation, and outcomes tracking. The platform is designed to support workflows for therapists and counselors, with a focus on automating documentation and providing data insights for care improvement.